By Dominic Cummins Each amplifying the hype for the other, developments in Smart systems, Artificial Intelligence, Chatbots, and robotics are sparking excitement, fear, and many worried questions in the sales profession. Especially in industries supposedly under...
Authenticity. The word has great “mouth feel”. Like a grape that rolls across the tongue with a smoothness until you bite down and experience a fluid burst of tang and sweet. I think when I first noticed the word “authentic” was as a kid in connection with names of...
Attention! For ourselves and our audiences, attention is a finite resource. To demand that someone “pay attention” is exactly that, a transaction. Something must be sacrificed in order to obtain something else. With infinite demands for our attention, how do we...
By Toni, Director of Writing Services Years ago, I was sitting in a class for public speaking in the small country of Belize. The student on stage gave one of the most boring talks I have ever endured in my life; thankfully, though, it was only five minutes long....
Years ago, the corporation I worked for started laying off employees. I did what most employees did, worked harder and kept a low profile. Finally, my notice came. It was for all intents and purposes an “amiable notice,” yet, it meant that my family and I had to...
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